I have a question which has not been answered on the project.
Please email: [email protected]
Last updated: November 20, 2024 05:57
What is the MiniPen?
The MiniPen is a compact metal pen that attaches to your keychain, offering smooth, precise writing on the go.
Attach it to your keys to ensure it stays securely fastened, so you always have a reliable pen at hand.
Last updated: September 02, 2024 18:27
What is it made from?
The MiniPen is made from either Titanium, Copper or Brass.
You get to choose each one individually after the project ends.
Last updated: September 02, 2024 18:27
How do I pledge on Kickstarter?
-
Click the green “Back this project” button on our main campaign page.
-
Choose your reward, this will be the number of MiniPens you want to receive (higher quantities give you higher discounts).
-
Check out with your card details - They won’t be charged until the project ends.
Last updated: September 02, 2024 18:27
What can I use to pay for my pledge?
You can pay for your rewards with the following debit/credit cards:
- Visa
- Mastercard
- American Express
- Discover
- JCB
- Not accepted: PayPal
Last updated: September 02, 2024 18:27
What does it mean when you back a project?
You’re effectively pre-ordering something that’s never been introduced to the world before, so you’ll be one of the first people to experience it.
Last updated: September 02, 2024 18:27
How do I get in touch?
support (at) malborokane (dot) com
Last updated: September 02, 2024 18:27
Do you ship to my country?
Yes, we ship to every country in the world.
Last updated: September 02, 2024 18:27
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.